Category Archive for "Customer Experience"

Don’t Be a Sore Loser – The Importance of Encouraging Your Traveler to Travel, Even When It’s Not With You

The travel nursing industry is gigantic. There are literally thousands of agencies varying in size, style, specialty/niche and more. Recruiters are faced with the daily challenges of finding skillful, available, reliable, awesome nurses. And then matching them to open orders with…

Being Treated Like a Number

Never treat your customer like a number. Seems pretty obvious, right? Yet, I’ve seen several online posts by nurses upset because a recruiter left them feeling like just that, a number. Yes, unfortunately, it does happen. In fact, that’s one…

Elevate Your Customer’s Experience in Travel Healthcare Staffing

It seems everyone is writing about customer experience these days. And for good reason. Today’s customer is much more informed than ever due primarily to the internet and social media. Your customers understand there are many options available to them…