Account Manager / Business Development Training

You don’t need us to tell you — the healthcare staffing industry is volatile.

Over the last decade, everything from staffing models, to technology, to the size of the industry itself has changed!

Other than COVID, nothing has had a greater impact than the rapid expansion of VMS and MSPs. Today, more than 70% of all healthcare staffing revenue passes through one of these third parties.  What does this mean for you?  It means your Account Management (AM) and Business Development (BD) teams need to be ready to compete.  Falling short means falling behind, and the industry won’t wait for you to catch up.

HOW DOES TRAINING WORK?

In this 4-week course, AM/BD participants will learn how to increase market share within existing client accounts and develop new client partnerships in today’s competitive market.  

This course will cover topics designed to strategically align the goals of your organization with your clients to provide optimal value and build mutually beneficial partnerships that are sustainable.  Participants will collaborate with peers during breakout discussions each week.  They will receive feedback and coaching from a Moxie trainer on weekly assignments.  Live sessions are held weekly and can be watched on demand when your schedule allows! 

WHAT TOPICS ARE COVERED IN TRAINING?

  • Types of Partnerships in Healthcare Staffing
  • Pathways to Partnership
  • Terms in Healthcare Staffing Agreements
  • Prioritizing Job Orders
  • Internal Jobs Marketing
  • External Jobs Marketing
  • Managing Conflict
  • Evaluating Account Performance
Account Manager working

We work primarily with VMS & MSP clients. Will this program benefit members of my team?

Absolutely!  So much of our industry is right now and even if that’s the case, you can still build on these partnerships.  We’d like to show you how!

My recruiters run a full desk, will this training help them?

Yes-this course is beneficial for anyone who has any contact with your client facilities or MSP/VMS coordinators. 

How is your program different from other sales programs?

Our program is very specific to healthcare staffing.  We worked with MSP directors, Hospital Staffing coordinators to create this program so that participants could take what they’ve learned and implement it directly into their daily strategies.  There’s nothing to interpret, nothing for them to translate.

What is the time commitment each week for this course?

The live sessions run about 1-1.25 hours each week.  On top of that, there is online coursework to be reviewed as well as assignments and assessments to complete.  We recommend setting aside 1-2 hours for the online work.  All in each week, we would say 2-3 hours total. 

When is your next course?

Click here to check out our upcoming courses.

What our partners are saying about Moxie:

“I can’t thank you and your team enough! I love having a partnership with Moxie, you speak into our philosophy and vision as an organization!”

Erica Gordon, VP of Recruitment, TRS Healthcare

What our partners are saying about Moxie:

“Moxie Mentoring was outstanding, they exceeded my expectations. Their step by step process was specifically designed to fit our needs. Adam and Shari’s course was detailed, streamlined, and easy to follow. It was great for both new hires and experienced staff. We implemented their innovative ideas and techniques immediately. We are already seeing the results. They have completely revamped the way we train our employees. Moxie Mentoring is our go to training partner.”

Bill Watts, Summit Medical Staffing, Owner

What our partners are saying about Moxie:

“I wanted to reiterate the great job you all have done on this program. I’m certainly no expert, but having done this role of BD/AM for 10+ years, it’s nice to see a training program that lays the groundwork for success in this role. There aren’t too many consulting/mentoring programs that are specific to the HealthCare staffing industry for this level of position, and I know I benefited from several items you covered.”

Caleb English, COO, TRS Healthcare

Read more testimonials!